Claire Carlile

LocalU Faculty
Joined
Aug 14, 2018
Messages
53
Reaction score
57
I was reading around the topic of the autosuggest functionality on GMB Q&A yesterday - a couple of pieces I had read suggested that it was being populated purely from review content. Myself and Carrie Hill did some digging around and found that in fact it's now being populated from existing Q&A, Reviews, Google Posts AND Products (Beta)!

We thought this was interesting - we have no idea about who is using the autosuggest feature (in terms of consumers) but this would indicate that it's super important that businesses make the most of ALL of the content opportunities available to them in GMB and control the message as far as possible by including relevant posts, posing (or seeding) their own Q&A, including searched for products in products beta, and using an 'enhanced ask' for reviews.

Andy Simpson noted the 'is this helpful' voting system - we guess this is probably being used to train the algorithm in terms of what content is useful, and what is not. I made a video to show what I'm seeing here - 2019-07-17_18-53-22.mp4 - anyone else seeing any of these features being pulled into autosuggest - or indeed any other features being pulled in?
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,091
Solutions
9
Reaction score
3,502
Here are some images that might help show how this works as well.

4395

4396
 
Similar threads
Thread starter Title Forum Replies Date
N Google AutoComplete/AutoSuggest for places Local Search 1
Lachlan_Wells Accept/Discard Google Updates - Does this feature work for you? NAP, Categories, Dashboard Data 3
P To Feature your Company Story Contact Us Messages 2
djbaxter Mozilla to remove Site Specific Browser (Site as app, PWA-like feature) Mobile & Social 0
W Accepted Health Insurance Feature on Google My Business Google News: Important Changes & Features 14
djbaxter New features in WordPress 5.6 Websites, Software, and Security 0
J Can You Access the Business Profile Performance Insights feature? Google My Business & Google Maps 4
djbaxter NEW New Feature: Members with most upvotes answers and solutions How To Guides 0
djbaxter NEW New feature: You can now bump a thread if no one has replied to your question How To Guides 1
A GSC request indexing feature is currently disabled. Is there another option to request indexing? Organic SEO 1
J Online Care SERP Feature - How to Be Included Google Local 101 5
djbaxter NEW Testing the new scheduled post feature Forum Tech Support 0
hajnasiewicz Featured Snippet URL (#:~:text=) Local Content 1
wesduplantier New Maps feature for businesses COVID Support links? Google News: Important Changes & Features 1
K New Appointment Link Feature Google My Business & Google Maps 2
Chaddow More Hours feature within GMB Google My Business & Google Maps 5
Justin Mosebach GMB Messaging: New Features Google My Business & Google Maps 4
djbaxter New feature coming in Xenforo 2.2 Admin Stuff 2
ChristianRdz What causes the product feature to appear on listings? Google My Business & Google Maps 11
M New Google My Business Featured Snippet Result Google My Business & Google Maps 3
B Can you get Google Product Feature added? Google My Business & Google Maps 0
CarrieHill New Feature: Multiple Photos in Posts Google My Business & Google Maps 3
djbaxter New features in Search Console to help you move your site Moving or Name Changes 0
CarrieHill New Feature - Claim This Business (But My Listing Is Already Claimed?) Google My Business & Google Maps 12
StephanieNewton Change to featured snippets in SERPs Google News: Important Changes & Features 6
F New local feature box on Google DE Local Search 2
Rich Owings New "Choose area" feature? Google My Business & Google Maps 7
Blake Denman Interesting featured snippet above map pack Local Search 3
nathangdavidson Local Teaser SERP feature more common for mobile searches? Local Search 2
Lanerizz Opening Soon Feature Question NAP, Categories, Dashboard Data 0
JoyHawkins New Blog Feed Feature Local Search Experts Forum 25
T "Get A Quote" Feature Issue Google My Business & Google Maps 3
Jac New Feature >> Got an email from Google >> New! Earn Local Guides points for amazing lists Google My Business & Google Maps 2
djcoppedge "Sold Here" 3-Pack Feature Google My Business & Google Maps 8
Oleg Donets How to properly setup "Service areas" feature for SABs in GMB listing? Service Area Businesses 7
djbaxter Ads Manager Upgraded: New features Admin Stuff 2
djbaxter "Good Answer" feature Admin Stuff 2
djbaxter Calendar feature Admin Stuff 3
Hammer Auto posting to multiple locations (using GMB post feature) Google My Business & Google Maps 7
Colan Nielsen New Feature: Manually Add "Located In" to a GMB Listing Google News: Important Changes & Features 27
Colan Nielsen BBB Live Chat Feature Local Search 2
djbaxter Firefox Users Alert: New TRR feature - why and how to disable it Websites, Software, and Security 0
djbaxter Testing new feature: User Tagging Forum Tech Support 11
djbaxter Google: Ranking for Featured Snippets Organic SEO 3
Colan Nielsen GMB Booking Feature Google My Business & Google Maps 9
Garrett Sussman 10 Amazon Review Features That Should Exist On Every Review Site Local Reviews 3
Garrett Sussman Gradeus Product Update: New Plans, New Features, New Prices Local Reviews 2
J Features of google local guide Google My Business & Google Maps 9
heckler GMB Messaging Feature - Thoughts? Google My Business & Google Maps 4
djbaxter LINDA: Featured threads? Admin Stuff 7

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom