andykuiper

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---> My understanding is that G is testing this, adding them to different types of business niches
---> This GMB listing has a Request A Quote button, it's a Commercial Printing Company:

nexGen Grafix Inc.
https://www.google.com/maps?cid=13628467469830950105
11661 163 St NW, Edmonton, AB T5M 3W6
(780) 451-0571
http://www.nexgengrafix(dot)com/
a4I38bxF6Fyp1Qi6AeapFn2lM3O1CtHAH6A-zLJKHuUxYmELpt1PN8iRd1NJUTP3bdLe3TlBy1uF9-xoqzmbDF1zAnIFsAI7zNiKUDN0aj8V3l6-E-ZgyArWBwgET3PTwzIeI5rbFzyaImQfSVzJ2GeE07qJqj-SnACdtJVOzQ=s0-d-e1-ft


---> This GMB listing doesn't have a Request A Quote button, they are a Print Shop *messaging was set up over a week ago - they want a Request A Quote Button.
--> Any idea why one listing has the Request A Quote button and the other doesn't?


Capital Colour Press
https://www.google.com/maps?cid=11685566777015747013
4904 89 St NW, Edmonton, AB T6E 5K1
(780) 465-8080
http://www.capitalcolour(dot)com/
 

Claire Carlile

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Are Capital Colour Press now sending and receiving messages via the app - it's all working OK?
 

Claire Carlile

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Yes I get that. I just wondered if you might have to be active for a while to trigger it?
 

andykuiper

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Could be, I considered that - but I turned my own messaging on (for the first time) the day after this client's, and now I have a Request A Quote button (which I don't want), and he still doesn't.
 

andykuiper

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I'm not comfortable changing the Primary Cat... but that could be a solution if the buttons are being added to that particular category.
 

Claire Carlile

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OK - I think that'll enable it though - until (if) Google decides to roll it out to the other primary category. C'est la via at this point.
 
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