Request A Quote button on GMB

[andykuiper]

---> My understanding is that G is testing this, adding them to different types of business niches
---> This GMB listing has a Request A Quote button, it's a Commercial Printing Company:
nexGen Grafix Inc.
https://www.google.com/maps?cid=13628467469830950105
11661 163 St NW, Edmonton, AB T5M 3W6
(780) 451-0571
http://www.nexgengrafix(dot)com/

---> This GMB listing doesn't have a Request A Quote button, they are a Print Shop *messaging was set up over a week ago - they want a Request A Quote Button.
--> Any idea why one listing has the Request A Quote button and the other doesn't?

Capital Colour Press
https://www.google.com/maps?cid=11685566777015747013
4904 89 St NW, Edmonton, AB T6E 5K1
(780) 465-8080
http://www.capitalcolour(dot)com/

 

[Claire Carlile]

Are Capital Colour Press now sending and receiving messages via the app - it's all working OK?

 

[andykuiper]

Messages are fine via app - no Request A Quote Button is the issue

 

[Claire Carlile]

Yes I get that. I just wondered if you might have to be active for a while to trigger it?

 

[Claire Carlile]

Have you switched the primary category to see if that's what triggers it?

 

[andykuiper]

Could be, I considered that - but I turned my own messaging on (for the first time) the day after this client's, and now I have a Request A Quote button (which I don't want), and he still doesn't.

 

[Claire Carlile]

Give it a try and let us know what happens!

 

[andykuiper]

Give what a try?

 

[Claire Carlile]

Try switching the primary category!

 

[andykuiper]

I'm not comfortable changing the Primary Cat... but that could be a solution if the buttons are being added to that particular category.

 

[djbaxter]

Give what a try?

I assume @Claire Carlile meant this:

Have you switched the primary category to see if that's what triggers it?

 

[Claire Carlile]

OK - I think that'll enable it though - until (if) Google decides to roll it out to the other primary category. C'est la via at this point.

 

[Claire Carlile]

I assume @Claire Carlile meant this:

Indeed. That's what I meant.