hannahmoen
Member
- Joined
- Aug 20, 2019
- Messages
- 18
- Reaction score
- 5
I am experiencing a Google Review related issue I am hoping to get some advice on. I typically do not expect much when it comes to Review Removal through Google Support because so much is ambiguous or he said/she said as it relates to Flagged topics.
However, I am trying to get a review removed that directly mentions a Dr. by name that has absolutely zero affiliation with this business. This is my Clients only 1 star review and it knocked them down from a 5.0 to a 4.9. Google's response was anything but helpful and filled with jargon about how fluctuating reviews are good, blah blah.
This seems extremely cut & dry obvious that it should be removed, what else can I do here? Client shouldn't suffer a bad review because a Reviewer and Google both cannot make sense that this is not the right business for the rant.
My Clients Reviews: endodontic excellence of atlanta - Google Search,,,
Review in Question: "Jasmine. realestate"
Only Dr. actually at this practice is featured on the homepage. Not even close to the Dr. mentioned in the rant review.
Welcome any and all advice.
However, I am trying to get a review removed that directly mentions a Dr. by name that has absolutely zero affiliation with this business. This is my Clients only 1 star review and it knocked them down from a 5.0 to a 4.9. Google's response was anything but helpful and filled with jargon about how fluctuating reviews are good, blah blah.
This seems extremely cut & dry obvious that it should be removed, what else can I do here? Client shouldn't suffer a bad review because a Reviewer and Google both cannot make sense that this is not the right business for the rant.
My Clients Reviews: endodontic excellence of atlanta - Google Search,,,
Review in Question: "Jasmine. realestate"
Only Dr. actually at this practice is featured on the homepage. Not even close to the Dr. mentioned in the rant review.
Welcome any and all advice.