SAB to Storefront Conversion - Same Business, Two Existing Listings, Citation Strategy?

[quicksandatl]

Hey everyone, looking for guidance on the best path forward for consolidating my GBP presence. Here's my situation:

Business type: Tree service. We have a physical office where we meet customers, but we also service the entire metro (legitimate hybrid - office + field service).

Current state:

Listing A (SAB): ~200 reviews, no address shown, has been active for several years (this was recently deactivated from our historical "store front" which was our home office address, we were able to get it reinstated by converting to a SAB.
Listing B (Storefront): Brand new location, office we just purchased, has signage, etc. We were able to video verify this and get this up.
Both listings have the same business name (our legal business name)
14 existing citations tied to the SAB (name + phone, no street address)

What I want to accomplish:

Consolidate to a single strong listing that shows our office address AND service area
Preserve the 200 reviews from Listing A if possible
Build a clean, consistent citation profile going forward

My understanding so far:

I should edit Listing A (SAB) to add the storefront address, converting it to a hybrid storefront + service area listing — preserving the reviews
Close/remove Listing B to avoid duplicate suspension risk
Update existing citations to include the office address and ensure full NAP consistency
Build new citations from there

Questions for the community:

Is editing the SAB to add the address the safest way to preserve the 200 reviews, or is there a better approach given that I already have a separate storefront listing?
Should I close Listing B before or after converting Listing A?
Any risk of triggering a suspension by having both live simultaneously while I transition?
For those who've done this, did Google require re-verification after adding the address to an SAB?

Appreciate any insights from anyone who's handled a similar consolidation. Thanks!

 

[keyserholiday]

You can have both GBPs. There are no issues with having citations using the same business name. Both sets will have a different address. You will need a different number for both businesses.

If you want to move GBP A, and as long as GBP B has no reviews, you need to mark it as closed and remove it from your dashboard. Then you need to update your address for GBP A and verify it.

There is no need to show a service area, as it has no impact on rankings.

 

[quicksandatl]

You can have both GBPs. There are no issues with having citations using the same business name. Both sets will have a different address. You will need a different number for both businesses.

If you want to move GBP A, and as long as GBP B has no reviews, you need to mark it as closed and remove it from your dashboard. Then you need to update your address for GBP A and verify it.

There is no need to show a service area, as it has no impact on rankings.

Thanks for the reply! Do you think there would be any issue in keeping my current SAB active and simply just working on getting reviews to the new storefront? I was concerned about my SAB listed service areas overlapping with my store front and causing a duplicate issue or trigger a merge (losing all of my SABs reviews).

 

[keyserholiday]

There will be no issues. The only time it’s an issue is when you have two SABs hiding the address with overlapping service areas.

 

[quicksandatl]

There will be no issues. The only time it’s an issue is when you have two SABs hiding the address with overlapping service areas.

That's a relief. My plan then will be to work on getting reviews and citations built for our store front location and just let the SAB capture leads where it can. If you have any other friendly advice around this, let me know. Thank you!