Suggested Edits Going Live Without Approval

[MarkW]

I recall reading something about this here and it seems like this happened to one of our clients recently. The changes were live in the SERPs and shown in red with original info in strikethrough in the backend.

Can anyone link me to one of the original discussion threads here regarding this change? I would like to share this with our client.

 

[Linda Buquet]

Hi Mark,

I believe this is the one? Doesn't Accept Cash Only

 

[MarkW]

I was thinking of something else, perhaps it was just an SEland article but I thought it was around the time that a big change was implemented. In our case, the phone number and website URL were changed. This is not as 'ugly' as it sounds where a competitor hijacked the listing. This is a resort where you can rent or own so there is an official website where they rent and sell.... and then one for homeowners association and owners. It sounds like there is drama of some kind and the HOA folks suggested the change and it was implemented without prompt or approval on our side where we have the verified listing.

This is just the way it goes here now? Folks just changing our website URL and phone number and Google doesn't even ask the verified owner before the changes are pushed live?

 

[Linda Buquet]

Oops sorry. Thought you were talking about the attribute changes, not regular NAPW edits.

 

[JoyHawkins]

Technically anyone can submit an edit to a listing and depending on their trust level, they can auto-publish.

See these 2 articles:

Why Google shutting down Map Maker should terrify SMBs
Moderation for Edits on Google Maps Finally Comes to Desktop - Sterling Sky Inc