Our SAB has moved locations and I found a really helpful video from @JoyHawkins on this topic -
So I followed the advice to create a new profile then reach out to support and ask them to move the old profile to the new one. However, I didn't hear back from a customer service agent. I just got an email that I can't reply to with a few help articles that are unrelated to my issue. Can anyone here help me escalate this please?
So I followed the advice to create a new profile then reach out to support and ask them to move the old profile to the new one. However, I didn't hear back from a customer service agent. I just got an email that I can't reply to with a few help articles that are unrelated to my issue. Can anyone here help me escalate this please?
