Joined
May 21, 2013
Messages
82
Reaction score
25
What do the emails I received today from Google mean regarding "Upcoming changes to your Brand Accounts?" The message is vague and doesn't specify the location(s) affected:

"Beginning August 1, 2022, Business Groups will no longer be able to own or manage Brand Accounts.

You're currently an owner or manager of at least one Brand Account that's connected to a Business Group. Anyone who has access to your Brand Accounts via a Business Group will be able to opt in to keep access. If they opt in, they'll be added as a direct owner or manager beginning July 20, 2022. If they don't opt in, they'll lose access to the Brand Account.

If a Brand Account has no owner left, all managers will lose access to it beginning August 1, 2022. If you own or manage a Brand Account from a Business Group, you'll receive another email with instructions on how to opt in to keep access to your account.

This upcoming change doesn't affect Business Profiles."

Thanks for any clarification.
 

Justin Mosebach

Administrator
Moderator
Local Search Expert
LocalU Member
Joined
Oct 22, 2018
Messages
206
Solutions
3
Reaction score
221
I think the key is the second-to-last sentence: "If you own or manage a Brand Account from a Business Group, you'll receive another email with instructions on how to opt in to keep access to your account."
 

krystaltaing

LocalU Faculty
Joined
Oct 18, 2018
Messages
74
Solutions
1
Reaction score
94
This seems to be a broad communication for most accounts. As @Justin Mosebach mentioned, you should be safe unless you receive the follow up message referenced here: If you own or manage a Brand Account from a Business Group, you'll receive another email with instructions on how to opt in to keep access to your account.

If you are not sure which of your accounts are a brand account, you can use this link: Account settings: Your browser is not supported.
 
Last edited:
Joined
May 21, 2013
Messages
82
Reaction score
25
This seems to be a broad communication for most accounts. As @Justin Mosebach mentioned, you should be safe unless you receive the follow up message referenced here: If you own or manage a Brand Account from a Business Group, you'll receive another email with instructions on how to opt in to keep access to your account.

If you are not sure which of your accounts are a brand account, you can use this link: Account settings: Your browser is not supported.

Thanks for the link, Krystal. I seem to have access to 20 Brand Accounts, many of which I'm not currently managing. However, I also have many more locations that I manage that are not showing up as Brand Accounts. It's a bit confusing.
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,637
Solutions
10
Reaction score
4,073
I got the second email this morning. This is what it looks like:

Action needed to keep access to Brand Accounts

Dear Joy Hawkins,
Business Groups will soon be removed from Brand Accounts. You currently own or manage at least one Brand Account from a Business Group. To keep access to your Brand Accounts, visit myaccount.google.com/brandaccounts/businessgroupremoval and opt in by July 20, 2022. This upcoming change does not affect Business Profiles.

After July 20, 2022:

  • Business Groups will be removed from Brand Accounts
  • If you've opted in, you'll be added as a co-owner to any Brand Accounts you previously owned from a Business Group
  • If you've opted in, you'll be added as a manager to to any Brand Accounts you previously managed from a Business Group
  • If you didn't take action, you'll lose access to any Brand Accounts you previously owned or managed from a Business Group
 

JS Girard

Member
Joined
Mar 29, 2022
Messages
55
Solutions
1
Reaction score
25
The part about "This upcoming change does not affect Business Profiles." is kind of baffling since our agency does only that and so we can't even begin to figure out a) where any brand accounts are involved in our case and b) whether this will actually affects our ability to access these GBPs (I don't entirely trust Google on this!).
 
Joined
Mar 28, 2022
Messages
13
Reaction score
8
Not all links work properly, but check them yourself. Instead of waiting until July 20, I have the opportunity to accept it today

Clipboard - 13 kwietnia 2022 10_27.jpg

Unfortunately, the version is only in Polish.
 

Jeffrey

Member
Joined
Dec 18, 2018
Messages
124
Reaction score
47
Yeah I got both emails as well. Is it possible to find out which brand accounts are being managed through a business group? And also, how is it possible to manage a brand account through a business group?
 
Joined
Jan 19, 2015
Messages
7
Reaction score
2
I got the second message as well. The way I understand it, you are losing the ability to manage your profiles as a group. A couple of years back they created the option to put profiles under your management in a group and give it a name. You will see that group name listed as a user of those profiles. You could also assign various Google accounts as members of the group, which gave them access to all profiles in the group.

The groups are going away and the individual members of a group who opt in will now become users of all profiles in that group.
 

Jim Froling

Member
Joined
Jul 19, 2012
Messages
157
Reaction score
64
This is all as clear as mud. :confused:

I manage a number of GBPs through two Google accounts, only one of which has a group set up. I opted in on that account to maintain ownership/management to the clients listed. And then some. There were a few listed that are not in either GBP dashboard and which I didn't know I had any relationship with.

I think I'm good with the accounts I'm most concerned with. If not, I'm sure I will get follow up emails from G before August that will either help or further muddy the water (more likely).
 

Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
348
Reaction score
272
Hi all,

I just tested this, and it seems that our access to the GBPs from our agency's brand account is not affected when I manually remove the business account from the brand account.

I'm thinking that we are safe to either do nothing or choose "Don't add me as a direct owner or manager" if we want to stop receiving the emails from Google.

Has anyone else experimented with this at all? Is there something I'm missing?
 

Justin Mosebach

Administrator
Moderator
Local Search Expert
LocalU Member
Joined
Oct 22, 2018
Messages
206
Solutions
3
Reaction score
221
Try going to Account settings: Your browser is not supported. when you're logged into the Google account that got the email. I did that and was given an option to opt-in for all connected Brand Accounts.

However, I tried it with a client's Google Account and didn't see that option, even though they received the email.
 

JS Girard

Member
Joined
Mar 29, 2022
Messages
55
Solutions
1
Reaction score
25
Okay, looking at the brand accounts we are connected to, the major reason people have them connected without knowing is that they were linked to Google Plus pages (!):
1652279520117.png
 

Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
348
Reaction score
272
Try going to Account settings: Your browser is not supported. when you're logged into the Google account that got the email. I did that and was given an option to opt-in for all connected Brand Accounts.

I get that option too. My worry is that accepting this will make my own Google account an owner of the brand account. Since all of my team members who have access to our business account also have the same option, my worry is that they would also give their own Google account login access as well. This isn't ideal since our access would remain if we were ever to leave the agency.

I think I'm going to test this to see if my hunch is correct.


I tried it with a client's Google Account and didn't see that option, even though they received the email.

That's strange. We have individual Google account logins for each of our clients, and I do see their access to their brand account when I log in and check. When you go to manage users in the brand account, do you see their individual account as having access in addition to your own or your agency's?

I swear this is getting as convoluted as Facebook's Admin vs Business Admin nonsense.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

LocalU

Most UpVoted Answers

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom