JoyHawkins
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It's understandable these tasks take time and may not be billable.
I can't see any reason why it wouldn't be billable. We literally have people who hire us just to spam fight! I think the happiest client I had recently was a guy in a huge city who got pushed out of the 3-pack by a competitor who created a fake listing that ranked first (and his real listing ranked right below it so he was there twice). I got it removed in a couple days and the business owner was ecstatic and couldn't believe how much of an impact it made on his business (his phone started ringing again).
If anything, I would say this is one of the strategies that is currently producing the highest ROI for clients who are in spammy verticals. They also are so thrilled to see it happen.
Always always always bill for time on this