BWrightTLM
Member
- Joined
- Sep 16, 2013
- Messages
- 43
- Reaction score
- 5
I have a long-time moving company client that has had issues with Yelp for years. We've all tried everything we can think of to clean up their reputation.
BACKGROUND:
Their reputation is flawless everywhere else (Google, Facebook, etc) and they have multiple locations (Kansas City and Overland Park). Long story short, they are under new management now and these old Yelp reviews in Overland Park hurt their booking rate.
KC - spends $1K+/mo with Yelp for advertising and has received 16 reviews, some from legitimate moves booked through Yelp. ALL 16 have been filtered.
www.yelp.com
OP - does not advertise this listing, but it shows up on SO MANY different branded searches even when someone searches "brand + kansas city." Shows 10 reviews at 2.5 average and has 37 filtered.
www.yelp.com
Do you have any advice on how we can further clean this up in the SERP? The client has talked about closing the listing or even trying to rebrand it. I'm hoping the LSF can come through with some helpful tips!
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BACKGROUND:
Their reputation is flawless everywhere else (Google, Facebook, etc) and they have multiple locations (Kansas City and Overland Park). Long story short, they are under new management now and these old Yelp reviews in Overland Park hurt their booking rate.
KC - spends $1K+/mo with Yelp for advertising and has received 16 reviews, some from legitimate moves booked through Yelp. ALL 16 have been filtered.

Moving Proz - Kansas City, MO
Specialties: We are a professional residential and commercial moving company serving Kansas City, Overland Park, and Lawrence KS. We provide services for the entire Kansas City metro area with fast, effective moves of all sizes at…
OP - does not advertise this listing, but it shows up on SO MANY different branded searches even when someone searches "brand + kansas city." Shows 10 reviews at 2.5 average and has 37 filtered.

Moving Proz - CLOSED - Overland Park, KS
Specialties: Moving Proz is a professional moving company with locations in Overland Park and Lawrence, KS, as well as Kansas City, MO. We serve the entire Kansas City metro area. Our moving experts are fully licensed and insured and are…
Do you have any advice on how we can further clean this up in the SERP? The client has talked about closing the listing or even trying to rebrand it. I'm hoping the LSF can come through with some helpful tips!
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