j_holtslander

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Client hit by a couple bad reviews from two Google accounts that were both apparently created 12 hours ago.
(Their entire review history started 12 hours ago.)

Neither of these people are legitimate customers according to the client's records.

I've flagged the reviews as "Conflict of interest" but is there anything further we can do?
(It really bugs me that there isn't a way to flag a reviewer account as fake.)
 

Colan Nielsen

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Hey @j_holtslander There is a recently added feature that allows you to report the reviewer profile. You need to pull it up on a mobile device. See below.

Screenshot_20200226-083409_Maps.jpg
 

j_holtslander

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This method only appears to work if the reviewer has left text content to their review. If they only left a star rating, the reviewer can't be brought up.
 
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