klharris08

Member
Joined
Sep 20, 2019
Messages
30
Solutions
1
Reaction score
23
Hello All,

Today I stumbled upon something weird. Attached is the image of what the name of the business is when entered into GMB directly. The second image is an english browser where Google is adding "Vice Versa Chateauquay" which is the old name. The 3rd image is when I use a French browser, the name shows just fine without the old name. I'm curious has anybody seen this before and know a way to fix or if this is a feature?

GMB Name.png




French Browser.png


New Name.png
 

Lluc

Member
Joined
Sep 20, 2018
Messages
104
Solutions
1
Reaction score
87
Hi @klharris08, yes I see it all the time when searching in different languages, from different countries and different browser configurations. As far as I know, it is related to the variations in language of a business name.

Screenshot 2021-02-11 at 08.43.17.png


You can suggest or edit the business name by clicking on the "suggest edit" feature in the Knowledge Panel or on Google Maps, select "change name or other details" and you should see the screen below. You can then add your business name in different languages (that are spoken where your business is located).

Screenshot_2021-02-11_at_08_41_46.png


I just checked your business and this option is not available. Hopefully, someone can provide more info, I'll be interested to know too!
 
Similar threads
Thread starter Title Forum Replies Date
greenworld_ Adding a new location extension for a separate GMB listing Paid Search and Local Service Ads 1
Professor M Is Google thinking of adding payment capabilities to GMB listings/website? Google My Business & Google Maps 2
MatGee Adding Make Appointment Button to GMB Google My Business & Google Maps 1
D Is adding emojis to business name gets penalty from GMB? Local Search 1
N Local services Ad Approach for Businesses with Multiple locations on one GMB Account Paid Search and Local Service Ads 4
J Local Service Ads (LSA) impact on GMB calls? Paid Search and Local Service Ads 2
Bryan Bloom Users added to a GMB but never get an invite.... 👿 Help & Support for Google Local 5
djcoppedge GMB Adding Irrelevant Services in Bulk NAP, Categories, Dashboard Data 2
ganapathy Default Google Ads Extension Phone Number (Advanced information section) in GMB Listing Google My Business & Google Maps 2
Rich Owings Is anyone having trouble adding users to GMB listings? All Things Google My Business [PRIVATE] (LocalU) 5
Jeffrey Review count on Ad is different then review count on GMB listing Google My Business & Google Maps 5
Rich Owings Is anyone having trouble adding users to GMB listings? Help & Support for Google Local 2
O Grubhub Ad in GMB panel - taking crucial margin from businesses dependent on delivery during COVID Help & Support for Google Local 1
JoshuaMackens GMB Ads - Call Tracking Phone Number Paid Search and Local Service Ads 6
M Adding "Teletherapy" to mental health practice GMB name? Google My Business & Google Maps 10
rayrober Google Ads location extensions causing GMB issues Local Search 2
K How to attribute PAID MAP Ads vs a ORGANIC MAP / GMB traffic Google My Business & Google Maps 12
Cordell Crowley Google Beginning to Push Ads More in the GMB Dashboard Google My Business & Google Maps 1
Barb Davids Smart Target Ads that Use GMB Info Google My Business & Google Maps 1
sixthcitysarah Any way to escalate GMB issues (pending verified listing, adding owners, etc.)??? Help & Support for Google Local 6
B Will adding a "|" into my GMB name ding me? Google My Business & Google Maps 1
nathangdavidson Competitor has added additional GMB profile for their home address, allowed? Google My Business & Google Maps 1
R Found Local Service Ads in GMB (SIAP) Paid Search and Local Service Ads 15
rickvidallon Adding Custom Services to GMB Service Area Businesses 9
H Adding MORE photos to a GMB profile - - any value Google My Business & Google Maps 25
FriarTuck00 GMB Not Adding All Listings to Dashboard NAP, Categories, Dashboard Data 3
D GMB and Local Service Ad Reviews Local Reviews 3
Colan Nielsen Google Adding Front-End GMB Editor to Maps NAP, Categories, Dashboard Data 4
Colan Nielsen GMB Adding "Menu" and "Posts" Tab For Brand Searches on Mobile Google News: Important Changes & Features 2
Cherie Dickey Will a URL with tracking parameters added to the GMB listing be distributed? Google My Business & Google Maps 5
G Adding service names to GMB Name leads to showing up on map pack Google My Business & Google Maps 9
Robin Adding a menu straight from GMB Google My Business & Google Maps 2
Linda Buquet Become a Google Trusted Tester - Beta Test New GMB & Ad Updates Google My Business & Google Maps 0
J Google Automatically adding Special Hours to GMB accounts Google My Business & Google Maps 2
Hammer GMB listing, can't find out who owns or request access All Things Google My Business [PRIVATE] (LocalU) 0
M Some questions with GMB and multiple locations Multi-Location Issues 1
Professor M Is this new on GMB? Slideshow showing on the About section - Overview Google My Business & Google Maps 0
D A client has 3 verified GMB's across 2 states,with service pages for each location. Should service pages have only their respective locations address? NAP, Categories, Dashboard Data 3
rich_marlatt What is the GMB best practice for moving offices? All Things Google My Business [PRIVATE] (LocalU) 2
djbaxter Webinar GMB Best Practices for Multi-Location Sites: Live Webinar April 14, 2021 Events 0
WilliamA Free Chrome browser extension for GMB Categories. NAP, Categories, Dashboard Data 8
J Getting Rid of Incorrect Highlights in GMB mobile listing ( highlights you can't update on back end ) Google My Business & Google Maps 1
RobertCarnitas Google Posts Live on GMB, But Not Showing in GMB Dashboard Google My Business & Google Maps 1
abbiebeltran GMB Verification Postcard Update - What Does 2021 Postcard Look Like? Google My Business & Google Maps 1
NexstarNickR Google Star Rating: LSA vs. GMB All Things Google My Business [PRIVATE] (LocalU) 2
N What category should be selected for such business in GMB? Google My Business & Google Maps 6
T GMB Getting suspended after verification. Help & Support for Google Local 4
M Removing old GMB listing from previous owner of premises Google My Business & Google Maps 1
Greg Bernhardt Attribution for product clicks in GMB panel Google My Business & Google Maps 1
1 GMB Listing Disabled after updating address... Google My Business & Google Maps 12

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom