Google My Business Categories Missing

[Kasey R.]

I noticed this morning that the category "neurologist" is now gone. For one of my clients that is set as such, their category is showing in red with this message:

The client is located in Pennsylvania for reference. I confirmed other listings for our clients are showing in red as well. Cardiologist was another example.

I started digging into more clients and it looks like a large majority of our healthcare specific categories are missing (Dermatologist, Family Practice Physician, Internist, Gastroenterologist, Transplant Surgeon to name a few more). This is extremely concerning since this can directly impact the results/rankings. Has anyone else seen this or know what is going on?

 

[Colan Nielsen]

I'm seeing the same thing @KimW

Thanks for letting us know.

 

[cfazio]

I don't know about you all, but I am leery of ever using the term "clinic" in my keywords or category list. Clinic implies free or cheap to me. Am I alone on this one or do you agree?

That is part of the reason why I am trying to move away from it. We get more search appearances for "urgent care" then our actual keywords - we are not urgent care. Urgent care is usually low cost ... google is making some sort of connection between "medical clinic" and urgent care.

 

[cfazio]

I'm seeing the same thing @KimW

Thanks for letting us know.

Same mine are back as well.