Jeffrey
Member
- Joined
- Dec 18, 2018
- Messages
- 171
- Solutions
- 1
- Reaction score
- 59
Hello,
I would love another set up eyes on a suspension issue I can't seem to wrap my head around. The suspension is for an optometrist who works at a multi-doctor practice.
***I would love to keep this doctors name from being mentioned in the comments, so that this thread doesn't index when patients are looking for her
Problem: This profile (business profile id: 7347435680402795428) follows all of Google guidlines, and yet, Google will not reinstate it. Should I still hold out hope, or throw in the towel?
Timeline:
January 8th - GBP became suspensed for 'Deceptive Content'. I was in the process of re-verifying her GBP at her new location when it became suspended. There were descriptors in her business name which likley caused the suspension.
January 13th - The doctor submitted the 1st appeal
January 18th - 1st appeal was denied
January 20th - I corrected the GBP and ensured it followed all of Google's guidlines. Afterwards, I submitted a 2nd appeal with signage & documentation which matched the name and address on her GBP.
January 21st - 2nd appeal was denied
January 23rd - Created a thread in the community forum which ran into a dead end https://support.google.com/business...n&msgid=321621110&sjid=6182245095386067974-NA
February 3rd - Submitted another appeal using this form with even more documentation proving her legitamacy. A couple hours later this appeal was rejected.
Google Drive link with all of her proofs and a look into her GBP: Rebecca Miller, O.D. - Reinstatement - Google Drive
GBP Link: Google Maps
Any help would be so appreciated! Thank you
I would love another set up eyes on a suspension issue I can't seem to wrap my head around. The suspension is for an optometrist who works at a multi-doctor practice.
***I would love to keep this doctors name from being mentioned in the comments, so that this thread doesn't index when patients are looking for her
Problem: This profile (business profile id: 7347435680402795428) follows all of Google guidlines, and yet, Google will not reinstate it. Should I still hold out hope, or throw in the towel?
Timeline:
January 8th - GBP became suspensed for 'Deceptive Content'. I was in the process of re-verifying her GBP at her new location when it became suspended. There were descriptors in her business name which likley caused the suspension.
January 13th - The doctor submitted the 1st appeal
January 18th - 1st appeal was denied
January 20th - I corrected the GBP and ensured it followed all of Google's guidlines. Afterwards, I submitted a 2nd appeal with signage & documentation which matched the name and address on her GBP.
January 21st - 2nd appeal was denied
January 23rd - Created a thread in the community forum which ran into a dead end https://support.google.com/business...n&msgid=321621110&sjid=6182245095386067974-NA
February 3rd - Submitted another appeal using this form with even more documentation proving her legitamacy. A couple hours later this appeal was rejected.
Google Drive link with all of her proofs and a look into her GBP: Rebecca Miller, O.D. - Reinstatement - Google Drive
GBP Link: Google Maps
Any help would be so appreciated! Thank you
