Service Area Not Showing?

[Stef Kiley]

Hey all!
Is anyone else noticing that the service area is gone for your SABs??
I have noticed this on all of my GBP's that I checked on today.

Thanks!

 

[Scott Rawlins]

Yes, at least on a few I just spot checked. Hopefully, it's a bug and G is working on getting fixed.

 

[Conor Treacy]

Seems to be back today. Just checked a handful and they're all showing the Area Served again on desktop. On the mobile it just says "Serves" and I can't remember if it used to have "area" on mobile phones.

Either way, seems to all be back to normal again.

 

[Scott Rawlins]

Still seeing no service areas on the ones I checked.

 

[KenH999]

Saw this post and checked ours. The service area boundaries are NOT showing.

 

[Conor Treacy]

Actually, maybe I was looking in the wrong area. I wasn't looking directly on the maps but in the Knowledgebase section in a normal SERP.

When I check specifically on the maps, there's no area listed on there.

 

[randy]

Still seeing no service areas on the ones I checked.

Same here. No service area boundaries that were there last week, neither on desktop or mobile.

 

[Jenny_BrightLocal]

We've seen the same with some of our customers too

 

[Jenny_BrightLocal]

"We found that business profiles with missing service areas are the result of a technical issue. Our engineers are working on the issue but they don’t have an estimate for when they'll be able to resolve it."

An update from Google about missing service areas - sadly a bug with no estimate for fixing.

Hope that helps somewhat!

 

[Elliott Bowles-Jenne]

Has anyone seen any updates around whether this is actually fixed or not? I noticed that the service areas are back but never saw any sort of "its now fixed" message.

 

[keyserholiday]

There is no workaround. Since it's a technical issue, you have to wait for Google to fix it.