Temporary Move for a Medical Practice

[Patricia Ptacek]

Does anyone have any best practices on how to deal with when a medical practice has a temp move for remodeling? We have a practice GMB and location page as well as provider profile pages and GMBs. Initially operations asked us to just add text to their practice location page for the temp move, but I am worried about patients putting the practice name into Waze or Google maps and ending up at the wrong place. We discussed the temp closed option with new listings at the temp location, but then I am left with a bunch of listings to mark as closed when they move back. Would you change the addresses at all of them and change them back?

 

[JoyHawkins]

How long are they going to be at the new/temporary location?

 

[Patricia Ptacek]

How long are they going to be at the new/temporary location?

At least 6 months. It’s an office remodel so these days it could be longer!

 

[JoyHawkins]

I would update the address on the existing listing and then change it back in 6 months.

 

[Patricia Ptacek]

Thanks Joy!

 

[Brendan]

Is there a particular reason why the recommended option is to update the original business listing's address instead of marking the original listing as temporarily closed and then setting up a new temporary listing (which would then be marked as permanently closed upon returning to the original location)?

(Also, sorry for reviving this old/resolved thread - I figured other people wondering how to handle this situation might find the thread and have the same question )

 

[JoyHawkins]

Is there a particular reason why the recommended option is to update the original business listing's address instead of marking the original listing as temporarily closed and then setting up a new temporary listing (which would then be marked as permanently closed upon returning to the original location)?

Yes, because new listings generally don't rank well so if you can avoid it, that's better. You'd also be splitting up your reviews if you created a new listing.

 

[valentinb13]

I would update the address on the existing listing and then change it back in 6 months.

I know this is a really old post at this point, but curious if this is still your recommendation? Especially now with the requirement for video verification? We have a plastic surgery client temporarily moving for 4-6 months — I'm not sure they will have signage, etc...at their temp location, and unsure on if updating the GBP is the best option.

 

[keyserholiday]

I know this is a really old post at this point, but curious if this is still your recommendation? Especially now with the requirement for video verification? We have a plastic surgery client temporarily moving for 4-6 months — I'm not sure they will have signage, etc...at their temp location, and unsure on if updating the GBP is the best option.

You have several options:

If you plan to move back to the original location.
Option 1:
Mark the GBP as temporarily closed and create a new one at the new location. Once they reopen the original location, mark the original as open and mark the new one as permanently closed.

Option 2.
Move the GBP to the new address and complete the video verification. When they move back, update the address to the original address and complete the verification.

If they don't plan to move back to the original location, update the address and complete the verification.