Luca 0 Joined Oct 8, 2013 Messages 3 Reaction score 3 Dec 6, 2019 #1 in the last period, a client of mine (small chain) has had a drop in new reviews. All other insights are growing, but the number of new reviews is not. Do you have any ideas?
in the last period, a client of mine (small chain) has had a drop in new reviews. All other insights are growing, but the number of new reviews is not. Do you have any ideas?
Colan Nielsen Administrator Moderator Joined Jul 19, 2012 Messages 5,247 Solutions 191 Reaction score 2,945 Dec 6, 2019 #2 Hi @Luca What is their review gathering process? (Automated? In person ask?..etc) Has anything changed with the process since the drop in reviews?
Hi @Luca What is their review gathering process? (Automated? In person ask?..etc) Has anything changed with the process since the drop in reviews?
