Duplicate listing removal request was not accepted by Google

[LisaB]

My contractor client has a verified Google Business Profile that doesn't show his address. Somehow Google created a new listing (no one has access to it) showing his address.

I asked Google to remove it, flagging it as a duplicate, which they denied. I sent them another email with a screenshot showing the dupe listing. Is there anything else I can do?

The problem is when his customer searches for his business to leave a review, the Map shows a huge pin belonging to the newly created listing.

 

[keyserholiday]

You can use this form to report it or you can ping me the link and I can see if I can get it removed.