More threads by samldr

samldr

Member
Joined
Sep 26, 2024
Messages
3
Reaction score
0
Hello, so I am a market who works on Google Business Profiles with SEO and yext. I have a client who is trying to add her business address on her Google Business Profile, and whenever added, it kicks back about an hour later and automatically removes the address, while staying verified. Primary Category on Google is a florist.

I have tried opting out of syncing her GMB with yext, not working. I have tried removed all service areas then adding the address, not working. I have tried making support tickets through Google support, and of course they give a generic "I'm not sure what your issue is" response. I have now tried filing a Google API support ticket, but have not received anything yet. Does anyone have any sort of idea of what is causing this? It seems like no matter what changes I make, the address is automatically taken off after being approved.

GMB Link: Google Search
 
Sounds like Yext is clearing the address. Try updating the address in Yext, or disconnect this business from Yext altogether.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Events

Ask For Transparency

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Top Bottom