I can't move listings into a new group with 'Owner' access.

[DanielTexasLira]

Hello,

I ran into an issue where I cannot move a handful of listings into a new group that I created as a way to organize my profile account in GBP. I recently got 'Owner' access to these listings but still got this alert. Does this mean I would need 'Primary Owner' access to even transfer locations to another group in my account? Or is this part of the 7-day waiting period that is involved when you're a new user to a listing?

 

[keyserholiday]

Try moving them one at time. I wonder if one of the profiles has you added as a manager.

 

[DanielTexasLira]

Yep, tried one at a time, and it still doesn't work. I also double-checked if I had the 'Owner' access as well with each individual listing.

I did notice this whenever I clicked on the listing through the GBP profile, it says that its not publicly visibile. It's strange because the listing says it's verified and when I search through Google search, the listing shows up like normal. Maybe a bug?

 

[JS Girard]

Hello,

I ran into an issue where I cannot move a handful of listings into a new group that I created as a way to organize my profile account in GBP. I recently got 'Owner' access to these listings but still got this alert. Does this mean I would need 'Primary Owner' access to even transfer locations to another group in my account? Or is this part of the 7-day waiting period that is involved when you're a new user to a listing?

If it's been less than seven days, that would be by far the most likely cause.

 

[DanielTexasLira]

Yup, that seems to be the answer. It was the 7-day security feature, you'll have to wait for 7 days after accepting ownership of each listing in order to move them into a specific business group.

 

[keyserholiday]

Yup, that seems to be the answer. It was the 7-day security feature, you'll have to wait for 7 days after accepting ownership of each listing in order to move them into a specific business group.

That is beyond stupid on Google’s part.

 

[JS Girard]

That is beyond stupid on Google’s part.

In a way, it makes sense because in-account GBP groups are treated literally as though they were separate users (you can have a GBP in more than one group). Whether choosing to program it that way intially was a good idea is more debatable.

 

[sarmcl]

Hello,

I ran into an issue where I cannot move a handful of listings into a new group that I created as a way to organize my profile account in GBP. I recently got 'Owner' access to these listings but still got this alert. Does this mean I would need 'Primary Owner' access to even transfer locations to another group in my account? Or is this part of the 7-day waiting period that is involved when you're a new user to a listing?

Pretty sure you need primary ownership to put them into a separate group.

 

[DanielTexasLira]

Pretty sure you need primary ownership to put them into a separate group.

That was my initial thought but it was related to the 7-day waiting period. I was able to transfer them under another group with the 'Owner' title.