Vicky Trainor

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Nov 22, 2018
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11
I've just had a client advise me that his customer who left a review 3 days ago can see it when SHE looks at his GMB profile but no-one else seems to be able to? We certainly can't. I'm assuming that this will rectify itself in time.
Service Industry in Australia.
 
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JoyHawkins

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Jul 18, 2012
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Hey Vicky,

Yep, that's how it works. The review will publish later but we're just not sure when. Google is slowly publishing all the reviews that have been hidden since the end of March.
 
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Jac

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Mar 20, 2019
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Several clients have asked me why a blank, white box pops up when their customers try to leave a Google review, like is seen in this screenshot, https://*******.com/yam7dgyr

So far, a moving company, realtor, and chiropractor have asked me.

I have seen this with yelp after COVID-19.
The screenshot link is not working
 
Joined
May 21, 2013
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Several clients have asked me why a blank, white box pops up when their customers try to leave a Google review, like is seen in this screenshot, https://*******.com/yam7dgyr

So far, a moving company, realtor, and chiropractor have asked me.
apparently, my screenshot didn't work - here's a new link, Blank Leave a Google Review - Google Search - as you can see, the review "box" is entirely white.
 
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May 21, 2013
Messages
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Thanks, Did you try with different browser. It happens on show connection and page load missing elements.
That was it - oddly, I kept getting a blank, white box in Chrome when I was trying to leave a review, but it works perfectly in Explore.
 

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