Any news on Google resuming GMB Reviews?

[JoshuaMackens]

That's the info I was looking for thanks, Joy!

 

[Vicky Trainor]

I've just had a client advise me that his customer who left a review 3 days ago can see it when SHE looks at his GMB profile but no-one else seems to be able to? We certainly can't. I'm assuming that this will rectify itself in time.
Service Industry in Australia.

 

[JoyHawkins]

Hey Vicky,

Yep, that's how it works. The review will publish later but we're just not sure when. Google is slowly publishing all the reviews that have been hidden since the end of March.

 

[kathleen.rhodes]

Several clients have asked me why a blank, white box pops up when their customers try to leave a Google review, like is seen in this screenshot, https://tinyurl.com/yam7dgyr

So far, a moving company, realtor, and chiropractor have asked me.

 

[Jac]

Several clients have asked me why a blank, white box pops up when their customers try to leave a Google review, like is seen in this screenshot, https://*******.com/yam7dgyr

So far, a moving company, realtor, and chiropractor have asked me.

I have seen this with yelp after COVID-19.
The screenshot link is not working

 

[kathleen.rhodes]

Several clients have asked me why a blank, white box pops up when their customers try to leave a Google review, like is seen in this screenshot, https://*******.com/yam7dgyr

So far, a moving company, realtor, and chiropractor have asked me.

apparently, my screenshot didn't work - here's a new link, Blank Leave a Google Review - Google Search - as you can see, the review "box" is entirely white.

 

[JoyHawkins]

@kathleen.rhodes I can't reproduce it. If you can, I'd suggest posting one of the listings it's happening to on the GMB forum and I can ask Google about it.

 

[kathleen.rhodes]

@kathleen.rhodes I can't reproduce it. If you can, I'd suggest posting one of the listings it's happening to on the GMB forum and I can ask Google about it.

Thank you @JoyHawkins ! I'll check again.

 

[Jac]

apparently, my screenshot didn't work - here's a new link, Blank Leave a Google Review - Google Search - as you can see, the review "box" is entirely white.

Thanks, Did you try with different browser. It happens on show connection and page load missing elements.

 

[djbaxter]

See also

What Are Google Business Reviews? - BrightLocal

One of the best ways to build and boost your reputation online is by earning reviews via your Google Business Profile. Come on in to learn all about it!

www.brightlocal.com

 

[kathleen.rhodes]

Thanks, Did you try with different browser. It happens on show connection and page load missing elements.

That was it - oddly, I kept getting a blank, white box in Chrome when I was trying to leave a review, but it works perfectly in Explore.

 

[kathleen.rhodes]

@kathleen.rhodes I can't reproduce it. If you can, I'd suggest posting one of the listings it's happening to on the GMB forum and I can ask Google about it.

It works in Explorer but not Chrome - odd. Thanks again.

 

[JoyHawkins]

Bright Local just published a study on this to show which industries are getting reviews back - GMB During Covid-19: Are Google Reviews Returning?

 

[BenFisher]

Google did confirm that reviews are being backfilled for retail and food globally.

 

[PaulSteinbrueck]

Bumping this to see if there are any updates... are new reviews being published yet?

 

[JoyHawkins]

I haven't seen any new industries get them in the last week or so.

 

[Jac]

Everything is same from a week, No update.

 

[JoyHawkins]

Update: We're seeing them back on for construction & lawyers now too.

 

[BenFisher]

Personal Injury, HVAC, and dispensary's so far today.

 

[liftmarketinggroup]

Yesterday a few towing companies saw new reviews posted--nothing from the backlog.