Google Business Profile Changes keep reverting to old profile information, How to fix this?

[donneale]

When we first accquired the business profile, Google would revert to the old information every few days then this stopped. Now its been a couple weeks and Google changes the profile informtion back to the old address,phone number and hours

Is there any way to fix this ?

I've tried suggesting edits , we've done citiation servcing as well but Google still reverts the changes on the business profile

 

[Brian - TGL]

Do some Google searches for the address in quotes as it keeps reverting to and the phone number . . . you may find a site/directory somewhere with a reference to the outdated info.

Also, double check in Business Profile Settings >> People And Access to double check there are no other users attached to the profile. You mentioned the business was acquired from someone else, they may have set up a service in the past that monitors when Google makes changes to the GBP and auto submits a correction back to what it should be (at the time it was set up).